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How to get the most out of multi-channel marketing

Navreen Aulakh
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In today’s fragmented media landscape, simply relying on one or two channels isn’t enough to drive growth. To truly maximize your marketing impact, you need a multi-channel approach. But how do you avoid overspending and ensure that your budget is working for you across all platforms?

Maximizing your ROI with a multi-channel approach requires a clear strategy that ensures all your advertising channels are working together. In this article, we'll explore key strategies to make the most of your multi-channel marketing efforts and how marketing mix models can help optimize your campaigns for better results.

Be clear on your ‘why’ 

Before diving into multiple channels, defining your goals and objectives is crucial. What are you trying to achieve with each channel, and how do they align with your overall marketing strategy? Are you looking to build brand awareness, drive conversions, or boost customer retention? By being clear on your 'why', you can ensure that each channel serves a specific purpose in your marketing mix, allowing you to allocate your budget more effectively and measure success precisely. 

Let’s say your goal is to increase brand awareness through LinkedIn ads and build conversions through Google Search. Here, social media helps cast a wide net, while Google search focuses on intent-driven users, helping you optimize spend for both objectives.

A structured way to dive into your "why" in multi-channel marketing involves breaking down your goals and aligning them with your overall business objectives. Here’s a simple framework to help you clarify your purpose and plan your budget effectively.

Synchronizing Paid and Organic Efforts

Effective multi-channel marketing requires a balance between paid and organic strategies to create a cohesive campaign. While paid campaigns are needed to drive immediate visibility and conversions, organic efforts lay the foundation for trust, engagement, and long-term brand loyalty.

Start by using organic channels as a testing ground. Monitor which social media posts, blog articles, or email campaigns resonate most with your audience. If an organic post or performs well, consider amplifying its reach through paid promotion. This approach ensures that you’re investing in content already proven to engage your target audience.

Additionally, organic strategies can complement paid efforts by filling in the gaps and creating a consistent brand narrative across channels. For example, if you’re running a paid campaign focused on promoting a new product, use organic channels to provide behind-the-scenes insights, customer testimonials, or educational content related to the product. This combination fosters deeper connections with your audience and reinforces the messaging across touchpoints.

By integrating organic and paid efforts seamlessly, you create a marketing ecosystem that leverages the strengths of each approach, ensuring that both short-term results and long-term goals are achieved.

 

 

Keep an Eye on Insights

When multi-channel marketing, it’s crucial to analyze and compare the results from different channels. It helps you see how well each channel is doing and where to put your budget. Essentially, you collect data, set goals, and track how different channels contribute to reaching those goals. This helps build a focus on the channels that work best. As you continue to collect data, make changes based on real-time monitoring and testing. 

Make MMMs your new best friend

Again, it’s highly necessary to know how your marketing efforts are impacting sales. The best way to do that is through Marketing Mix Modeling. By looking at past data, MMM helps you see which channels and tactics contribute to your success. It gives a complete picture of your marketing efforts (yes, even offline channels), which gives you an even better understanding of how to use your budget. 

We all know that accurate attribution is a challenge in multichannel advertising. This is where MMM shines. It provides a complete and easy-to-understand view of how different channels interact and contribute to conversions. With this knowledge, you can refine your strategy for better ROI.

Arima’s MMM shows how well specific channels are performing 

MMM reveals which marketing channels work best together. If you’re running a multi-channel campaign, it shows whether combining efforts across channels will help or hurt your results. By highlighting top-performing channel pairings, you can focus your budget on combinations that enhance each other’s impact. For example, if search and out-of-home ads consistently perform well together, you can confidently prioritize those. The simplified ranking also helps identify underperforming or conflicting combinations, allowing for a smoother, more effective strategy. Synergy turns complex data into clear, actionable insights, helping users boost ROI and campaign success.

In conclusion, to get the most out of multichannel advertising, you need to combine a strategic understanding of channels, audience preferences, and data insights. By using strategies that work on different platforms and tools like MMMs and persona builders, advertisers can improve their outcomes. Whether you’re a major player or a small business, combining multichannel efforts with thorough analysis from these tools leads to huge success in modern advertising.

 

Want to learn more? Check out this related article

What are Marketing Mix Models? What They Tell You and Why They Matter 
 

What is MMM?